Refund Policy

At Washing Basket, customer satisfaction is our top priority. If you are not satisfied with our services, please review our refund policy below:

1. Cancellations

You may cancel your order by contacting us at +91-9779920199 or by emailing us at contact@washingbasket.in. If a cancellation is made before pickup, no charges will be applied. If the cancellation is made after pickup, Washing Basket reserves the right to charge a cancellation fee.

2. Refund Eligibility

Refunds are provided under the following conditions:

• If the service provided does not meet our quality standards as promised.
• If there is a loss or damage to items due to our negligence.
• If an order is canceled before the pickup process has begun.

3. Non-Refundable Scenarios

Washing Basket will not provide refunds under the following circumstances:

• Items that bleed, shrink, or otherwise change as a result of standard washing procedures.
• Specialty items or services with explicit no-refund conditions clearly communicated to the customer.
• Damage due to normal wear and tear or deterioration.

4. Refund Process

To initiate a refund, please contact us at +91-9779920199 or email us at contact@washingbasket.in. Once your refund request is received and inspected, we will notify you of the approval or rejection of your refund.

5. Refund Time Frame

If approved, your refund will be processed within 7 business days and will be credited back to your original method of payment.

6. Contact Information

For any queries or concerns regarding our refund policy, please contact us:

• Phone: +91-9779920199
• Email: contact@washingbasket.in
• Address: 272, Defence Colony, Paragpur, Deep Nagar, Jalandhar Cantt, Punjab 144022