Maheru, Phagwara, Punjab 144411

Terms and Conditions

Welcome to Washing Basket! By accessing or using our services, you agree to comply with and be bound by the following terms and conditions. Please read them carefully.

1. Introduction

These Terms and Conditions govern your use of the services provided by Washing Basket, located at 272, Defence Colony, Paragpur, Deep Nagar, Jalandhar Cantt, Punjab 144022. For any questions, please contact us at +91-9779920199 or email us at contact@washingbasket.in.

2. Services Provided

Washing Basket offers laundry, dry cleaning, and related services. By placing an order with us, you agree to use our services in accordance with these terms.

3. User Obligations

By using our services, you agree to:
  • Provide accurate and complete information when placing orders.
  • Ensure that the items submitted for cleaning do not contain hazardous materials, flammable substances, or other prohibited items.
  • Notify Washing Basket of any special care instructions or fabric concerns for specific items.


4. Pickup and Delivery

Washing Basket provides pickup and delivery services as part of its offerings. You agree to be available at the designated pickup and delivery times and locations. Any changes to these arrangements should be communicated to us at least 24 hours in advance.

5. Payments

Payment for services is due at the time of order placement or upon delivery of cleaned items. Washing Basket accepts various payment methods, including cash, credit/debit cards, and online payments. All prices are inclusive of applicable taxes unless stated otherwise.

6. Lost or Damaged Items

While we take utmost care in handling your items, Washing Basket is not responsible for:
  • Items that bleed, shrink, or otherwise change as a result of standard washing procedures.
  • Items with special care instructions that are not clearly communicated to us.
  • Damage due to normal wear and tear or deterioration.
  • In the event of loss or damage caused by our negligence, Washing Basket's liability will be limited to no more than ten times the service charge for the lost or damaged item.


7. Cancellation and Refunds

You may cancel your order by contacting us at +91-9779920199 or email at contact@washingbasket.in. If a cancellation is made before pickup, no charges will be applied. If the cancellation is made after pickup, Washing Basket reserves the right to charge a cancellation fee. Refunds, if applicable, will be processed within 7 business days and will be credited back using the original payment method.

8. Privacy Policy

Washing Basket is committed to protecting your privacy. We collect personal information solely for the purpose of providing our services. We do not share your information with third parties except as necessary to provide our services or as required by law.

9. Changes to Terms and Conditions

Washing Basket reserves the right to amend these terms and conditions at any time. Any changes will be posted on our website and will take effect immediately upon posting.

10. Governing Law

These terms and conditions are governed by and construed in accordance with the laws of India. Any disputes arising out of or in connection with these terms shall be subject to the exclusive jurisdiction of the courts of Jalandhar, Punjab.

11. Contact Information

For any queries or concerns regarding these terms and conditions, please contact us:
  • Phone: +91-9779920199
  • Email: contact@washingbasket.in
  • Address: 272, Defence Colony, Paragpur, Deep Nagar, Jalandhar Cantt, Punjab 144022